Posted: Nov 14, 2025
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Total Rewards Consultant

Charlotte Ear Eyes Nose and Throat - Charlotte, NC
Full-time
Application Deadline: N/A
Health Services

Primary Objective 

The Total Rewards Consultant supports the development, administration, and analysis of compensation and benefits programs across CEENTA. Conduct job evaluations and market pricing to provide pay recommendations. Develop compensation philosophies, design salary structures, build job architecture frameworks, and draft pay practice guidelines to support equitable, competitive, and scalable total rewards strategies aligned with organizational goals. Conduct formal assessments of job roles to determine appropriate Fair Labor Standards Act (FLSA) exemption classifications, focused on compliance with federal wage and hour regulations. 

Essential Functions 

Compensation: 

  • Conduct market pricing and benchmarking for clinical, administrative, and leadership positions using healthcare-specific survey data. 

  • Support annual compensation reviews, merit and incentive programs, and physician/non-physician pay structures. 

  • Evaluate internal equity, FLSA classifications, and job structures to maintain fair and compliant pay practices. 

  • Develop and maintain salary ranges and job descriptions in collaboration with Executive Team. 

  • Provide analytical support for compensation modeling, pay adjustments, and reclassification requests. 

Benefits: 

  • Responds expeditiously to benefit inquiries from employees on plan provisions, benefits enrollments, leave of absence inquiries, status changes, and other general inquiries. 

  • Ensures the accuracy and timeliness of all benefits enrollments and data transmission to vendors. 

  • Provides creative ways to update and educate employees on health and welfare programs and areas including the development of employee communications, website content, and ideas to improve employee knowledge and engagement. 

  • Prepares schedules and materials for the annual open enrollment process and helps deliver open enrollment meetings.  

  • Communicates LOA related changes to payroll department to ensure accurate pay for employees in a timely manner. 

  • Maintains complete and accurate records of leave and accommodation requests in accordance with specified legal requirements and best practices documentation.  

  • Performs data integrity and compliance audits of benefits and leave of absence data as well as invoice reconciliation.  

  • Provides necessary benefits and leave of absence reports as needed.  

Analytics and Reporting: 

  • Develop and maintain total rewards dashboards and reports, providing insights on turnover, pay competitiveness, and benefits cost trends. 

  • Conduct pay equity and workforce analytics to support HR strategy and compliance goals. 

  • Ensure data integrity and consistency across HRIS, compensation, and benefits systems. 

Compliance & Governance: 

  • Ensure compliance with federal, state, and local regulations including FLSA, ERISA, ACA, HIPAA, and Joint Commission standards. 

  • Participate in audits and prepare required documentation for internal and external reviews. 

  • Maintain confidentiality of employee and organizational information at all times. 

Skills and Abilities  

  • Excellent verbal/written communication skills and interpersonal/customer service skills. 

  • Familiarity with healthcare compensation benchmarking and market survey data. 

  • Exceptional time management and organizational skills, attention to detail, ability to comprehend, interpret, and apply appropriate sections of applicable laws, guidelines, regulations and policies.  

  • Strong capability to prioritize daily tasks and projects well. 

  • Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices and the administrative practices related to workforce management.   

  • Strong analytical, organizational and problem-solving skills. 

  • Ability to interpret complex data and present findings clearly. 

  • Proficient with Microsoft Office Suite and HRIS. Must have proven advanced Excel skills.  

Core Competencies 

Building Positive Working Relationships - Developing and using collaborative relationships to facilitate the accomplishment of work goals.  

Follow-Up - Monitoring the results of delegations, assignments, or projects, considering the skills, knowledge, and experience of the assigned individual and the characteristics of the assignment or project.  

Planning and Organizing - Establishing courses of action for self and others to ensure that work is completed efficiently.  

Managing Work - Effectively managing one’s time and resources to ensure that work is completed efficiently.  

Communication - Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.  

Compliance - The standards, processes, and procedures in place to ensure products, services, and practices comply with legal and regulatory requirements. 

Qualifications:

Education 

  • Education: Bachelor’s degree in human resources, Business Administration, Finance, or a related field. 

Experience 

5 years of experience in total rewards, compensation, benefits, or HR analytics within a healthcare environment preferred. 

Certificates, Licenses, Registrations 

  • SHRM-CP, CEBS, or CCP required